Shipping policy
Shipping Policy
At Blondesilk, we are committed to delivering your perfect wig in a timely and secure manner. Please read our shipping policy for more details.
Processing Time
- All orders are processed within 1-3 business days after payment has been confirmed.
- Custom wig orders may take up to 10-14 business days to be processed and shipped, as each wig is crafted to your specifications.
Shipping Methods
- We offer standard and expedited shipping options.
- Shipping costs will be calculated at checkout based on your location and the shipping method selected.
- Domestic Shipping: Delivery times typically range from 3-7 business days depending on your location and the shipping method selected.
- International Shipping: Delivery times may vary and can take 7-21 business days depending on your destination. Please note that customs delays may occur.
Tracking Your Order
- Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.
- Please allow up to 48 hours for the tracking information to update after shipping.
Shipping Restrictions
- We currently do not offer shipping to P.O. boxes.
- We only ship to valid residential or business addresses.
Lost or Damaged Items
- We take great care to ensure your wig arrives safely. If your package is lost or damaged during transit, please contact us within 7 days of receiving your order.
- In the case of a lost or damaged item, please contact the shipping carrier to resolve the issue.
Customs Duties & Taxes
- For international orders, customs duties and taxes may apply upon delivery. The buyer is responsible for any additional charges imposed by the customs authorities of the destination country.
- Blondesilk is not responsible for any customs delays or fees.